Discount stores

Warning about high-end hair products you find at discount stores

Who doesn’t like a good deal? Especially on luxury salon-worthy hair products. But if you find a deal “too good to be true” on professional-grade hair products at a discount store, those retailers may not be allowed to sell it. In business, this is called “hijacking”.

Like the products in your refrigerator, those in your shower have a lifespan. Salon owner Johanna Amarante says the products are considered expired after two years.

“Whatever ingredients are in this product, they won’t do the job the way it’s supposed to anymore,” Amarante explained.

If you find a professional-grade product at a discount store, it’s probably out of date. Buyers get their hands on expired inventory, sell to retailers, who add their own barcode. Another sign of an obsolete product can be the packaging. Manufacturers update packaging when reformulating the range.

“So it’s newer technology,” Amarante said. “A better kind of ingredients that are healthier for the hair.”

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What is more concerning are salon owners who go bankrupt and sell their high-quality stock to a buyer, who can then dilute it.

“They will add alcohol which would really take the color off that person, create more damage to the hair,” Amarante said. “They will dilute it with water. At this point, too much water will dilute the pure ingredients, so it won’t work the way it’s supposed to.”

This problem is so serious that some companies, including Redken and Purology have web pages to help consumers identify products that are sold by unauthorized retailers.

Channel 2 reached out to discount retailer TJ Maxx to ask how they can sell branded hair products, like Redken, since they are not an authorized retailer. We specifically asked if the products are expired. Spokeswoman Erika Tower emailed the following statement:

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“At TJ Maxx, we take great pride in providing our customers with incredible values ​​on high quality, branded products. While we generally don’t comment on how we purchase particular products or categories, we can tell you that across the business, our buyers enjoy a wide variety of opportunities, such as cancellations of department stores, a manufacturer that makes too many products, or a closing deal when a supplier wants to clear merchandise at the end of a season. Importantly, our merchandise sellers represent and warrant that the merchandise they supply to us is in compliance with all applicable laws, regulations and industry standards. Customers with questions are encouraged to contact customer service at 1-800-926-6299. As always, we greatly appreciate the patronage of our customers.

Copyright 2017 by KPRC Click2Houston – All rights reserved.

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